Terms and Conditions
Donovan Individual and Family Counseling Services, Inc.
Terms and Conditions
Effective Date: 01/01/2025
By opting in to receive SMS messages from Donovan Individual and Family Counseling Services, Inc. (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms).
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SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from Donovan Individual and Family Counseling Services, Inc. for appointment reminders, marketing messages, and general two-way communication about mental health services. Message and Data Rates may apply.
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Message Frequency
You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive up to 4 or more messages a month. Donovan Individual and Family Counseling Services, Inc. reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Donovan Individual and Family Counseling Services, Inc. and carriers are not liable for delays or undelivered messages.
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Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
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Privacy Policy
Your information will be handled in accordance with our Privacy Policy https://www.scottdonovanmarriagefamilytherapy.com/copy-of-notice-of-privacy-practices
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Cancellation/Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.
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Help/Customer Support
Text the word HELP for support. You may also contact us directly at information@scottdonovanlmft.com
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Liability
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We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.
Note: Certain businesses, such as healthcare providers, may include additional terms, including the risks of sending and receiving health information subject to HIPAA via text message, the rules about sending text messages to the provider’s office, and what to do if the subscriber is experiencing a medical emergency.